Making Lives Better with Alorica (“MLBA”) is a non-profit 501(c)(3) organization dedicated to providing assistance to Alorica employees, their families and the people, organizations and communities who support them.

In order to be eligible for assistance from MLBA:
  • You must certify and demonstrate that you have an immediate and heavy financial need requiring immediate assistance.
  • You must certify that you have no other source of funds to pay for this hardship expense/financial need, including but not limited to, any insurance funds, 401k plans or any other retirement plans.
  • It is recommended that you be a current Alorica employee in good standing OR have a sponsor who is an Alorica employee in good standing. Once more, your sponsor must provide you with a written recommendation.

However, if you are an employee and NOT in good standing, you may still apply provided you include an explanation of your status in this application.

  • You may only have one grant from MLBA within a calendar year (Jan-Dec).
  If you are an individual requesting financial assistance you must demonstrate one of the following hardship requirements:
  1. Unpaid medical expenses for self, spouse or qualified dependent. These expenses must not be covered by insurance and you must demonstrate a plan to payoff medical expenses which MLBA may assist in. Appropriate documentation includes:
    • Copies of medical bills (dated within the last 60 days)
    • Payments plans
    • Explanation of Benefits (EOB) documents from the insurance company (if any). Insurance documents/statements should include patient name, service dates and insurance payment information.
  2. Prevent eviction from principal residence. Appropriate documentation includes:
    • Copy of the eviction notice (the eviction notice must clearly indicate that legal proceedings for eviction are imminent, have already begun, or will commence within a specified timeframe if payment is not made by a specified date.)
    • Statement signed by the applicant that this home is his/her principal residence.
  3. Funeral or burial expenses for deceased parent, spouse, child or qualified dependent. Appropriate documentation includes:
    • Copies of funeral home and cemetery bills/estimates
  4. Expenses to repair damage to principal residence to a livable condition. Appropriate documentation includes:
    • Copies of bill(s) or estimate(s) for the repair(s)
  5. For organizations requesting financial assistance:
    • You must be a registered and approved 501(c)(3) organization
  6. Any other hardship due to unexpected, unforeseen circumstances not within the applicant’s control as determined solely in the discretion of MLBA.