Making Lives Better with Alorica (“MLBA”) is a non-profit organization dedicated to providing assistance to Alorica employees, their families and the people, organizations and communities who support them.

In order to be eligible for assistance from MLBA:

  • You must certify and demonstrate that you have an immediate and heavy financial need requiring immediate assistance.

  • You must certify that you have no other source of funds to pay for this hardship expense/financial need, including but not limited to, any insurance funds, 401k plans or any other retirement plans.

  • It is recommended that you be a current Alorica employee in good standing OR have a sponsor who is an Alorica employee in good standing. Once more, your sponsor must provide you with a written recommendation.

However, if you are an employee and NOT in good standing, you may still apply provided you include an explanation of your status in this application.

  • You may only have one grant from MLBA within a calendar year (Jan-Dec).

If you are an individual requesting financial assistance you must demonstrate one of the following hardship requirements:

1. Unpaid medical expenses for self, spouse or unqualified dependent and do not have insurance that pays for such expenses. The individual must demonstrate a plan to payoff such medical expenses which MLBA may assist in.

     Appropriate documentation includes:

  • Copies of medical bills (dated within the last 60 days)

  • Payments plans

  • Explanation of Benefits (EOB) documents from the insurance company (if any). Insurance documents/statements should include patient name, service dates and insurance payment information.

2. Funeral or burial expenses for deceased parent, spouse, child or qualified dependent.

     Appropriate documentation includes:

  • Copies of funeral home and cemetery bills/estimates

  • Explanation of Benefits (EOB) documents from the insurance company (if any). Insurance documents/statements should include deceased’s name, service dates and insurance payment information.

3. Natural Disasters e.g. typhoon.

4. For organizations requesting financial assistance:

     Appropriate documentation includes:

  • You must be a registered and approved nonprofit organization

5. Any other hardship due to unexpected, unforeseen circumstances not within the applicant’s control as determined solely in the discretion of MLBA.


Please note if approved, MLBA will only pay third party vendors directly for individual grants and not the individual grantees themselves unless approved by the MLBA Executive Board.

*By completing the form, you understand that MLBA will be contacting third party vendors and other persons to verify and collect information related to your application.

Click here to download the Application Guidelines – Spanish version