Making Lives Better with Alorica (“MLBA”) is a non-profit organization dedicated to providing assistance to Alorica employees, their families and the people, organizations and communities who support them.

In order to be eligible for assistance from MLBA:
  • You must certify and demonstrate that you have an immediate and heavy financial need requiring immediate assistance.
  • You must certify that you have no other source of funds to pay for this hardship expense/financial need, including but not limited to, any insurance funds, 401k plans or any other retirement plans.
  • You may only have one grant per household from MLBA within a calendar year (Jan-Dec).
  If you are an individual requesting financial assistance you must demonstrate one of the following hardship requirements:
  1. Unpaid medical expenses for self, spouse or unqualified dependent and do not have insurance that pays for such expenses. The individual must demonstrate a plan to payoff such medical expenses which MLBA may assist in. Appropriate documentation includes:
    • Copies of medical bills (dated within the last 60 days)
    • Payments plans
    • Explanation of Benefits (EOB) documents from the insurance company (if any). Insurance documents/statements should include patient name, service dates and insurance payment information.
  2. Funeral or burial expenses for deceased parent, spouse, child or qualified dependent. Appropriate documentation includes:
    • Copies of funeral home and cemetery bills/estimates
    • Explanation of Benefits (EOB) documents from the insurance company (if any). Insurance documents/statements should include deceased’s name, service dates and insurance payment information.
  3. Natural Disasters e.g. typhoon
  4. For organizations requesting financial assistance:
    • You must be a registered and approved nonprofit organization
  5. Any other hardship due to unexpected, unforeseen circumstances not within the applicant’s control as determined solely in the discretion of MLBA.