Making Lives Better with Alorica (“MLBA”) is a non-profit organization dedicated to providing assistance to Alorica employees, their families and the people, organizations and communities who support them.

In order to be eligible for assistance from MLBA:

  • You must certify and demonstrate that you have an immediate and heavy financial need requiring immediate assistance.
  • You must certify that you have no other source of funds to cover this hardship expense/financial need, including but not limited to, any insurance funds, home development mutual funds, Social Security Funds or any other retirement plans and any and all government or private sources.
  • You must not have had more than one grant per household from MLBA in any calendar year.

    If you are an individual requesting financial assistance, you must demonstrate one of the following hardship requirements:

    1. Unpaid medical expenses for self, spouse or unqualified dependent and do not have insurance that pays for such expenses. The individual must demonstrate a plan to payoff such medical expenses which MLBA may assist in. Appropriate documentation includes:
      • Copies of medical bills (dated within the last 60 days)
      • Payments plans
      • Explanation of Benefits (EOB) documents from the insurance company (if any). Insurance documents/statements should include patient name, service dates and insurance payment information.
    2. Funeral or burial expenses for deceased parent, spouse, child or qualified dependent.
      Appropriate documentation includes:
      • Copies of funeral home and cemetery bills/estimates
      • Explanation of Benefits (EOB) documents from the insurance company (if any). Insurance documents/statements should include deceased’s name, service dates and insurance payment information.
    3. Expenses to repair damage to principal residence to a livable condition.
    4. Natural Disasters e.g. typhoon
    5. For organizations requesting financial assistance:
      • You must be a registered and approved nonprofit organization
    6. Any other hardship due to unexpected, unforeseen circumstances not within the applicant’s control as determined solely in the discretion of MLBA.